Shipping policy
Order processing
Orders containing only in-stock items are prepared and shipped within 2 to 3 business days (Monday to Friday, excluding public holidays). If your order contains a pre-order item, it ships in one go as soon as the last item is in stock.
Shipping from Europe – no customs fees
Countries served: France, Belgium, Luxembourg, Netherlands, Germany, Italy, Spain, Portugal, Poland, Austria, Denmark and Monaco. No customs fees or VAT to pay on delivery.
Mondial Relay (pickup point or locker) – free from €300
| Country | Up to 500 g | 501 g – 1 kg | 1 – 2 kg |
|---|---|---|---|
| France, Belgium, Luxembourg | €4.70 | €5.40 | €6.60 |
| Netherlands | €4.60 | €6.60 | €8.30 |
| Italy, Spain, Portugal | €6.60 | €9.50 | €10.60 |
| Poland | €7.20 | €10.40 | €10.90 |
Home delivery (bpost)
| Country | Up to 500 g | 501 g – 1 kg | 1 – 2 kg |
|---|---|---|---|
| Belgium, Luxembourg | €9.80 | €9.80 | €10.20 |
| Netherlands | €10.90 | €10.90 | €11.90 |
| Germany | €11.90 | €11.90 | €12.90 |
| France, Monaco | €13.90 | €13.90 | €13.90 |
| Italy | €21.90 | €21.90 | €23.90 |
| Spain | €21.90 | €22.90 | €25.90 |
| Poland | €21.90 | €22.90 | €24.90 |
| Portugal | €22.90 | €23.90 | €26.90 |
| Austria | €20.90 | €22.90 | €26.90 |
| Denmark | €20.90 | €21.90 | €23.90 |
Home delivery Economy (bpost) (France, Italy, Spain, Portugal, Poland, Austria, Denmark; parcels up to 2 kg, with tracking number): from €9.90 in France, €10.90 in Spain and Austria, €11.90 in Portugal, Poland and Denmark, €12.90 in Italy.
Shipping from Japan
Countries served: Switzerland, Norway, United States, Canada, Australia, New Zealand, South Korea, Taiwan and Hong Kong.
- Japan Post (parcels up to 2 kg): delivery in 8 to 12 business days after shipping, from €8.90 (South Korea, Taiwan), €9.90 (Hong Kong), €11.90 (Switzerland, Norway, Canada, Australia, New Zealand) or €13.90 (United States).
- FedEx International Connect Plus (all weights): delivery in 3 to 5 business days after shipping, from €18.90 (United States, Canada), €22.90 (South Korea, Taiwan, Hong Kong), €23.90 (Switzerland, Norway) or €48.90 (Australia, New Zealand).
Prices are shown excluding European VAT; customs duties and import taxes are calculated and paid at checkout: nothing to pay on delivery (Hong Kong: no customs duties).
Good to know
Delivery times are indicative and may vary depending on the period (Black Friday, Christmas…), the carrier, or in case of force majeure.
All orders are carefully protected (sleeve, top-loader and foam for single cards; C.P.C protection for displays).
Contact: support@cartespokemon.com
Detailed rates: cartespokemon.com/pages/politique-dexpedition